{"id":2092,"date":"2023-03-13T15:26:11","date_gmt":"2023-03-13T15:26:11","guid":{"rendered":"https:\/\/www.ricarten.com\/faq\/"},"modified":"2023-04-19T23:16:17","modified_gmt":"2023-04-19T23:16:17","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.ricarten.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.20.2″ _module_preset=”default” custom_padding=”30px|||||” global_colors_info=”{}”][et_pb_row _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_post_title meta=”off” featured_image=”off” _builder_version=”4.20.2″ _module_preset=”default” title_text_color=”#1e64e6″ global_colors_info=”{}”][\/et_pb_post_title][et_pb_text _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”]In this FAQ section, you will find the answer to some of the questions you may have regarding our products. If your question is not resolved by reading this section, you can contact us at info@ricarten.com<\/a>.[\/et_pb_text][et_pb_text _builder_version=”4.20.2″ _module_preset=”default” header_2_text_color=”#fa820f” global_colors_info=”{}”]<\/p>\n

About Ricarten<\/h2>\n

[\/et_pb_text][et_pb_toggle title=”How does the rarity system work?” _builder_version=”4.20.2″ _module_preset=”default” border_radii=”on|5px|5px|5px|5px” global_colors_info=”{}”]<\/p>\n

At Ricarten, we use a rarity system for all our products. This means that the amount of stocks of a product varies based on its rarity.<\/p>\n

Common Item<\/strong><\/span> – Limited stock of 10000 units.<\/strong>
Uncommon Item<\/strong><\/span> – Limited stock of 5000 units.<\/strong>
Rare Item<\/strong><\/span> – Limited stock of 2500 units.<\/strong>
Epic Item<\/strong><\/span> – Limited stock of 1000 units.<\/strong>
Legendary Item<\/strong><\/span> – Limited stock of 100 units.<\/strong>
Mythic Item<\/strong><\/span> – Limited stock of 10 units.<\/strong>
Unique Item<\/strong><\/span> – Limited stock of 1 unit.<\/strong><\/p>\n

All our products include our brand in the color of its rarity. This means that anyone will know how to quickly identify the exclusivity of your article.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”What happens once an item is sold out?” _builder_version=”4.20.2″ _module_preset=”default” border_radii=”on|5px|5px|5px|5px” global_colors_info=”{}”]Once an item is sold out, it will no longer be available<\/strong>. All our items are limited edition.[\/et_pb_toggle][et_pb_toggle title=”Can I buy all the items I want?” _builder_version=”4.20.2″ _module_preset=”default” border_radii=”on|5px|5px|5px|5px” global_colors_info=”{}”]It depends on the rarity of the item. You can purchase as many of the Common<\/strong><\/span>, Uncommon<\/strong><\/span>, Rare<\/strong><\/span> and Epic<\/strong><\/span> items as you like. Due to limited stock at higher rarities, Legendary<\/strong><\/span> and Mythic<\/strong><\/span> items are limited to ONE ITEM<\/strong> per order. This restriction is due to our belief that these rarities should be spread around the world and should not be the property of a single person. Good luck acquiring these rarities![\/et_pb_toggle][et_pb_text _builder_version=”4.20.2″ _module_preset=”default” header_2_text_color=”#19dc14″ global_colors_info=”{}”]<\/p>\n

Items Size<\/h2>\n

[\/et_pb_text][et_pb_toggle title=”How can I know the size of the items?” _builder_version=”4.20.2″ _module_preset=”default” border_radii=”on|5px|5px|5px|5px” global_colors_info=”{}”]You can find the size guide on the page of each product. Unfortunately, the size guide is only visible in the Spanish version of the product. Please change the language to access the size guide. Double-check the product\u2019s size guide carefully and take measurements before placing any orders.[\/et_pb_toggle][et_pb_text _builder_version=”4.20.2″ _module_preset=”default” header_2_text_color=”#732daa” global_colors_info=”{}”]<\/p>\n

Orders and deliveries<\/h2>\n

[\/et_pb_text][et_pb_toggle title=”Is Ricarten available in all countries?” _builder_version=”4.20.2″ _module_preset=”default” border_radii=”on|5px|5px|5px|5px” global_colors_info=”{}”]<\/p>\n

No, Ricarten is not available in some countries due to legal restrictions or transport limitations.<\/p>\n

The list of restricted destinations may change over time and depending on circumstances. At the moment, <\/span>Ricarten is not available and does not ship to the following destinations<\/strong>:<\/p>\n